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Contact Hunnyplay Casino
Hunnyplay Casino is operated by Alchemy Games N.V. (registration no. 164974) under a licence issued by Antillephone N.V., licence no. 8048/JAZ2024-001.
How to get in touch
For assistance, contact Hunnyplay Casino by email at support@hunnyplaycasino.wtf. This is the appropriate contact for general help and account-related questions. When writing, use the email address associated with your account where possible, and explain what you need in a clear and concise way.
Support requests are usually answered within 24 hours, although response times may vary depending on the nature and complexity of the question. If your request concerns account security, avoid sending passwords, payment card numbers or other sensitive information in your message.
Common reasons to contact support
- Account access, profile details and verification questions
- Deposits, withdrawals and payment-related queries
- Questions about bonus terms and conditions
- Technical problems with the website or your account
- Responsible gambling requests, including requests for help with account controls
What to include in your message
Including the right details can help support review your request faster. Please provide your account email or username, a short description of the issue and any relevant information, such as the approximate time the problem occurred. If the issue is technical or relates to a message shown on screen, attach screenshots where relevant.
Please send one clear request rather than multiple duplicate messages, as this can make it harder to track the matter. For responsible gambling requests, state what assistance or account action you are seeking so the support team can direct your request appropriately. Email support@hunnyplaycasino.wtf whenever you need assistance.