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Terms & Conditions
Hunnyplay Casino is operated by Alchemy Games N.V. (registration no. 164974) under a licence issued by Antillephone N.V., licence no. 8048/JAZ2024-001.
1. General terms and eligibility
These Terms & Conditions apply to the website, account services, games, payment functions, promotional offers and related content made available by Hunnyplay Casino. They should be read together with any privacy information, responsible gambling guidance, game rules and promotional terms displayed on the website. If a specific game, offer or service has additional conditions, those conditions will apply to that activity as well as these general terms.
You must be legally entitled to use online gambling services in the place where you are located. You must also meet the minimum legal age applicable to you. Players in Australia should check the laws that apply in their state or territory before accessing or using any gambling service. You must not use the website if doing so would breach a law, regulation, court order or other legal restriction.
When creating an account, you must provide information that is accurate, current and complete. You are responsible for updating your information if it changes. An account is intended for the individual who registered it and must not be sold, transferred, shared or used by another person. You must keep your login details confidential and notify Hunnyplay Casino promptly if you believe that your account has been accessed without permission.
- You must not create or use an account on behalf of another person.
- You must not maintain multiple accounts unless expressly permitted by the applicable rules.
- You must not use the website for unlawful activity, fraud, money laundering or any other improper purpose.
- You must not interfere with the website, its security features, software or other users.
- You must not use automated systems, bots, scripts or tools intended to gain an unfair advantage.
Hunnyplay Casino may carry out age, identity, payment, location, security and compliance checks. You may be asked to provide documents or information for these checks. An account, transaction or withdrawal may be restricted while a review is in progress. If requested information is not provided, or cannot be verified, access to some or all services may be limited or suspended.
2. Accounts, funds and transactions
You are responsible for checking that the details shown before confirming a deposit, wager, withdrawal or other transaction are correct. Deposits should only be made using a payment method that belongs to you or that you are authorised to use. Payment methods may be subject to separate conditions, processing requirements and availability restrictions. Hunnyplay Casino may decline, delay or reverse a transaction where this is necessary for security, legal, technical or operational reasons.
Money held in an account may only be used for permitted website activities. You must not deposit funds for another person, accept funds from another person for gambling, or use the account as a banking or money-transfer service. We may ask questions about the source of funds or the purpose of a transaction where this is reasonably required for compliance or security purposes.
A withdrawal request may be subject to account verification and checks relating to the original deposit method, payment ownership and account activity. The available withdrawal options, minimum or maximum amounts, processing stages and any applicable fees will be shown where relevant. Processing times can vary because of verification, payment providers, weekends, public holidays, technical matters or other circumstances outside the direct control of the website.
You should review your account balance and transaction history regularly and report any suspected error or unauthorised activity as soon as possible. If a technical or administrative error results in an incorrect balance, credit or payment, Hunnyplay Casino may correct the error and, where appropriate, recover amounts that were incorrectly credited. Funds obtained through fraud, misuse or a breach of these terms may be withheld or recovered.
Account suspension or closure
Hunnyplay Casino may suspend, restrict or close an account where it reasonably considers this necessary, including for suspected fraud, security concerns, duplicate accounts, inaccurate information, a breach of these terms, responsible gambling concerns or legal and regulatory obligations. Where permitted, you may request information about the reason for an account action. Closure does not remove obligations or rights that arose before closure.
3. Games, promotions and website use
Games must be played according to the rules displayed for the relevant game. Results may be determined by approved game systems, random number generation or other processes described in the game information. You should understand the rules, winning conditions and any applicable stake before participating. If a game is interrupted by a technical problem, the outcome will be handled in accordance with the applicable system records and game rules.
Promotions, bonuses, rewards and competitions are subject to their own terms. These may include eligibility requirements, activation steps, expiry dates, wagering or play-through conditions, game restrictions, maximum values and withdrawal rules. You should read those terms before accepting or using an offer. Unless the applicable promotion says otherwise, only one offer may be used by an eligible player and promotional benefits must not be transferred.
Offers may be changed, withdrawn or cancelled where this is necessary to correct an error, prevent abuse, comply with a legal obligation or protect the integrity of the promotion. Hunnyplay Casino may refuse or remove a benefit where it reasonably believes that the offer has been misused or that the relevant conditions have not been met. Any promotional balance, reward or related winnings may be affected by the applicable promotional rules.
The website and its content are provided for personal use. Availability may vary, and access may be interrupted for maintenance, updates, technical faults, security reasons or events outside reasonable control. While reasonable care may be taken to keep information current, game information, availability and displayed content may change. You should rely on the terms and information shown at the time of a transaction or game entry.
- Do not copy, modify, reproduce or commercially exploit website content without permission.
- Do not introduce malicious code, harmful software or material that could affect the website or other users.
- Do not attempt to bypass security, location checks, account controls or technical restrictions.
- Do not use information from the website in a way that is misleading, unlawful or harmful.
4. Responsible gambling, liability and changes
Gambling should be treated as entertainment, not as a way to make money or recover losses. Only gamble with money you can afford to lose, set personal limits and take regular breaks. If gambling is no longer enjoyable or begins to affect your finances, relationships, work or wellbeing, stop playing and seek support from an appropriate Australian gambling help service or health professional.
Hunnyplay Casino may provide account tools or procedures that can help you manage play, such as deposit controls, time reminders, activity information, breaks or self-exclusion. Availability and operation may vary. Requests to restrict or close access should be made through the relevant account or support process shown on the website. You should not attempt to open another account or use another person's account during a restriction or self-exclusion period.
To the extent permitted by law, Hunnyplay Casino is not responsible for loss caused by events outside reasonable control, interruptions to communications or payment services, equipment problems, unauthorised access resulting from your failure to protect account details, or your breach of these terms. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian law.
These terms may be updated from time to time to reflect changes to the website, services, law, security requirements or business practices. The current version will be made available on the website, with the updated date or other notice where appropriate. Continued use after an update may indicate acceptance of the revised terms. If you do not agree with a change, you should stop using the relevant services and follow the available account closure or withdrawal process.
If you have a question, complaint or concern about these terms, use the contact or support function available on the Hunnyplay Casino website. Provide enough information for the matter to be reviewed, but do not send passwords or unnecessary sensitive information. These terms are intended to be read in a fair and practical way, and any dispute will be handled in accordance with the laws and legal requirements that apply to the relevant service and player.
By continuing to use Hunnyplay Casino, you confirm that you understand these Terms & Conditions and agree to follow them. If you are unsure about any provision, do not deposit or play until you have obtained appropriate clarification or independent advice.